Refund Policy

1. All Sales Are Final for Custom Orders

Due to the unique nature of our custom-painted and personalized sneakers, all custom sales are final. Once an order is placed and production begins, we cannot accept cancellations, exchanges, or refunds.

2. Non-Custom Items

For non-custom merchandise such as apparel, accessories, or storage products:

• You may request a return or exchange within 7 days of receiving your item.

• Items must be unused, unworn, and in original packaging.

• Shipping costs for returns or exchanges are the responsibility of the customer unless the item was received damaged or incorrect.

3. Damaged or Defective Items

If you receive an item that is damaged or defective:

• Please contact us at [Your Contact Email] within 3 days of receiving your item.

• Include your order number, a description of the issue, and clear photos of the damage.

• We will either offer a replacement or refund based on the situation.

4. Refunds (if applicable)

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
If approved:

• A refund will be processed back to your original method of payment.

• Please allow 5–7 business days for processing, depending on your bank or card issuer.

5. Late or Missing Refunds

If you haven’t received a refund:

• Check your bank or credit card statement again.

• Then contact your bank; it may take some time before your refund is officially posted.

• If you’ve done all of this and still have not received your refund, please contact us at [Your Contact Email].

6. Exchanges

We only replace non-custom items if they are defective or damaged. If you need to exchange for the same item, email us at [Your Contact Email] with your order details.

7. Contact Us

If you have any questions about your order or this Refund Policy, don’t hesitate to reach out to: